Privacy policy

**Privacy Policy – Spruce and Shimmer Cleaning Services**

This Privacy Policy outlines how Spruce and Shimmer Cleaning Services collects, uses, discloses, and protects your personal information. By using our services, you agree to the terms of this Policy. Please read it carefully.

**1. Information We Collect:**
We may collect various types of information from you in connection with our residential cleaning, deep cleaning, and move-in/out cleaning services. The information we collect may include:

– Personal Information: Such as your name, address, phone number, email address, and other contact details.

– Payment Information: To process payments for our services, we may collect payment card details or other financial information.

– Property Details: Information about your residence or property that helps us plan and execute the cleaning services effectively.

**2. How We Use Your Information:**
We may use the information we collect from you for the following purposes:

– To provide and deliver our cleaning services as requested.

– To process payments and invoices for the services rendered.

– To communicate with you regarding scheduling, appointments, and service-related updates.

– To improve our services and customer experience.

– To address any inquiries, concerns, or complaints you may have.

– To comply with legal and regulatory requirements.

**3. Sharing Your Information:**
We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

– Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our cleaning services. These providers have agreed to maintain the confidentiality of your information.

– Legal Compliance: We may share your information when required by law, regulation, or legal process, or to protect our rights, safety, or property.

**4. Data Security:**
We employ reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is entirely secure, and we cannot guarantee the absolute security of your information.

**5. Data Retention:**
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

**6. Your Choices:**
You have the right to access, correct, update, or delete your personal information held by us. If you wish to exercise any of these rights, please contact us using the information provided below.

**7. Children’s Privacy:**
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate action.

**8. Changes to this Policy:**
We may update or modify this Privacy Policy from time to time. Any changes will be posted on our website, and the revised Policy will be effective from the date of posting.

**9. Contact Us:**
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Last updated on [2/08/2023].